Frequently Asked Questions:
(Please read through these before contacting us for support)
How much is Shipping?
- Shipping for 4 oz United States based addresses is $5.50
- Shipping for 4 oz Outside the United States addresses starts at $14.00
(Sorry we can’t control the high shipping prices that USPS charges, it is what it is)
How long does shipping take?
- Expect 2-5 days for order processing / packing and mailing to our local post office.
We don’t ship on Saturday and Sunday.
- U.S. Shipping takes 3-7 business days.
- International Shipping can take 10-45 days.
- Please note: Shipping time depends on the time of year, world events and holidays, things can be slow at times, these are out of our control, please be patience.
- Once it leaves the United States, I am NO longer responsible for the package and cannot guarantee delivery. If you would like to ensure your package or send it via a registered package please contact me before your purchase to arrange this cost.
- International orders my encounter a VAT fee upon entry to your country. Please be aware of this fee before placing an order.
We do our best to get your orders out ASAP. If for some reason its taking longer than 7 business days to get an email confirmation that your order has been shipped. Feel free to email us your 4 digit order number and we can check on the status for you.
Please be sure you really love what you are purchasing, because all sales are final and there are no returns. Unfortunately, I do not have the resources to process returns due to unwanted merchandise. Here at BrickTactical we take great care in how we package our products for you so that they will arrive safely.
However, if for some reason, you do receive a damaged product, please let us know via the Contact Us page.
Product Out of Stock?
We try our best to keep all popular products in stock. When they are sold out, depending on the product it can take days, weeks or months to restock. Sometimes we sell out of products and they never get restocked and are discontinued.
When does BrickTactical release NEW Products and how do I get notified?
We typically restock old products and release new items on a monthly basis.
The best way to stay in touch is to follow us on Instagram or YouTube for more information, pictures/videos and release dates!